Questions, answered gently.

The easiest way is through WhatsApp — tap any “Book Appointment” button on this site and we will reply with available times. You can also call our reception during opening hours or visit us in person.

We recommend booking at least a few hours in advance so we can prepare your room and therapist. Same-day appointments are often possible on weekdays, subject to availability.

You will be given complete privacy to undress to your comfort level and relax under soft linens. Our therapists are trained to drape professionally at all times. Robes and slippers are provided where needed.

We are open Sunday through Friday from 10:00 AM to 8:00 PM, and on Saturday from 10:00 AM to 6:00 PM. WhatsApp enquiries are answered during these hours.

Yes. Every therapist at Renova Spa has completed certified training in their speciality — from traditional Nepali therapy to Ayurvedic rituals — and receives ongoing development.

Of course. Please mention your preference when booking and we will do our best to arrange it. We encourage guests to book with whatever preference makes them most comfortable.

Yes — we can host couples and small groups. For parties of three or more, please contact us a day ahead so we can arrange rooms and therapists together.

We accept cash and Nepali digital wallets at the spa. Payment is made at the end of your visit. Online payment is not currently available.

There is convenient parking close to the spa. Please call reception when you arrive and our team will guide you.

Plans change — just let us know. If you need to cancel or reschedule, a short WhatsApp message at least two hours before your appointment is all we ask.